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Senior CSM – Series C $80m – Cloud-native APM technology

Temps-Plein Orama Solutions dans Logiciels informatiques, Technologies et services de l’information, Internet Envoyer par Email
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Détails de L'Emploi

  • Expérience 2 Ans
  • Sexe Les Deux
  • Qualifications Bac +2 et équivalent
  • Type de Contrat CDI

Description du Poste

La Société Orama Solutions recherche un (e) Senior CSM – Series C $80m – Cloud-native APM technology

Le poste est basé à Zurich, Switzerland

It’s extremely rare that you get the chance to work with the best technology in the world, combined with serious amounts of VC funding AND world-class leadership – this vendor is about to explode onto the market in a major way.
Too good to be true? Not this time.
Current PositionWe’ve just taken on a HUGE funding round after absolutely crushing our last quarter plus 250% ARR growth EVERY year since our inception 5 years ago. You are coming on board a rocket ship seconds before take off.
LeadershipHaving scaled multiple vendors from pre-revenue to IPO / acquisition, this is a team of A-players in every department. With a clear roadmap in place and the talent to make it happen, success is all but guaranteed and you’ll be learning from the best along the way.
ProductThis technology is re-defining the APM landscape. Their open-source platform is enabling REAL-TIME monitoring and visualization of complex data for F100 customers. It’s basically been selling itself so far and continues to do so. Demand is higher than ever.
What’s the role?We need a senior Customer Success Manager to work with our largest enterprise accounts. You’ll have free reign to provide customer success and strategically plan how to maximise revenue through deep consultation with key decision makers.
What will you be doing?You will be THE point of contact for our top enterprise accounts.Acting as the VoC (Voice of the Customer).Creatively thinking of ways to maximise revenue.Working consultatively to ensure customers are happy with our solution.
Experience needed to apply 5+ years in a related post-sales capacity (TAM or Customer Success).Technical background (MINIMUM able to read / troubleshoot code).Worked with APM / DevOps solutions.Must be commercially minded with a technical skillset.Start-up / early-stage experience.

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