It support level 1

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It support level 1

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It support level 1 13/01/2021RabatEconocomEmploi.ma

It support level 1

Poste proposé : IT Support Level 1 Vos principales missions en tant que Technicien Service Desk : Résoudre les incidents techniques du client. garantir le traitement des demandes des utilisateurs (Appels + Emails). Maintenir le dialogue entre les différents niveaux de support. Contribuer à l’amélioration continue du service et respecter les engagements contractuels et les règles de sécurité du groupe. Profil recherché pour le emploi : IT Support Level 1 Niveau de formation : Bac+2 / Bac+3 en informatique / Réseaux. Niveau d’expérience professionnelle : une expérience dans un emploi semblable est fortement souhaitable. Compétences Comportementales: Orientation Client & Service, Autonomie & capacité à gérer son stress. Compétences Techniques: Compétences générales sur la gestion de la relation client. Capacité à détecter, traiter et résoudre les incidents techniques Niveau 1. Windows 8 & 10. Pack MS Office, Outlook. Critères de l’annonce pour le emploi : IT Support Level 1 Métier : Informatique, nouvelles technologies Métiers des services Secteur d´activité : Informatique, SSII, Internet Type de contrat : CDI Région : Rabat Niveau d’expérience : Débutant
2 ans Niveau d’études : Bac+2 Nombre de poste(s) : 6
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Profil / Compétences:

Secteur: Autre [ ]
Des exigences linguistiques:
Type de contrat:
Salaire: Indéfini
Niveau d’études: CAP / BEP
Expérience (nb. années): Indéfini
Lieu du poste: Rabat, Rabat-Salé-Zemmour-Zaer
type de société Employeur
Date publication: 13/01/2021 / Viewed 4 times

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Adresse: Rabat
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