Ecommerce Operation and Customer Service

Temps-Plein Mondaine Watch Ltd. dans Articles de luxe et bijouterie Envoyer par Email
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Détails de L'Emploi

  • Expérience 2 Ans
  • Sexe Les Deux
  • Qualifications Bac +2 et équivalent
  • Type de Contrat CDI

Description du Poste

La Société Mondaine Watch Ltd. recherche un (e) Ecommerce Operation and Customer Service

Le poste est basé à 8808, Pfäffikon, Schwyz, Switzerland

Mondaine Watch Ltd., Switzerland, is a globally active, innovative group of companies active in the manufacture and marketing of watches with its own brands (Mondaine, M+Watch, Luminox) as well as license and customer brands. For our Digital Marketing and Ecommerce Team we are looking for a: Ecommerce Operation and Customer Serviceat our headquarter in Pfäffikon, SZ
RESPONSABILITIES Responsible for Mondaine, M-Watch and Luminox (DACH and UK) Customer Service (B2C) across all brands platform: Email, Social Media channels (Instagram and Facebook) and Amazon Webshops Accountable for processing online return and refund Responsible to analyse return and support the team in improving online experience and conversionLiable to organize Amazon Vendor and Seller product shipping Responsible for online order approval (check orders)Responsible for keeping SAP and ecommerce platform align through monthly product and price list upload  YOUR PROFILE 2+ years of applicable experience within an international company, wholesale driven company or hospitality fieldGerman mother tongue, Fluent in English, French, Spanish or Italian are consider plusPassion for Social Media and Digital environmentKnowledge of SAP and Shopify is consider a plusStart-up mentality, easy to adapt to change and willing to go the extra mileAbility to multitask and Team playerMust be detail-oriented and possess a strong work ethic  Do you fulfil the requirements profile and feel addressed? Then please send your CV in English with photo Cover Letter stating the earlier starting date and salary expectation Application with missing details are not taken into consideration.  Mondaine Watch Ltd.Frau Rebecca MartucciEtzelstrasse 278808 Pfäffikon SZ Tel. 058 666 86 [email protected]

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